Terms of service

Terms of Service

Last updated: January 2, 2025

These Terms of Service (“Terms”) apply to all purchases and use of the website operated by Mavara (“we,” “us,” “our,” or the “Seller”) at trymavara.com. By accessing our website, placing an order, or using our services, you agree to these Terms.

Table of Contents

  1. Scope
  2. Orders and Contract Formation
  3. Products and Health Disclaimer
  4. Prices and Payment
  5. Subscriptions
  6. Shipping and Delivery
  7. Returns and Refunds
  8. Promotional Codes
  9. Account Information
  10. Intellectual Property
  11. Limitation of Liability
  12. Governing Law
  13. Dispute Resolution
  14. Contact Information

1) Scope

1.1 These Terms apply to all orders, purchases, subscriptions, and use of our website and services.

1.2 By using our website or placing an order, you confirm that you are at least the age of majority in your state or place of residence.

1.3 We reserve the right to update, change, or replace any part of these Terms by posting updates on this page.

2) Orders and Contract Formation

2.1 Products shown on our website are invitations to place an order and do not constitute a legally binding offer.

2.2 By placing an order, you submit an offer to purchase the selected products.

2.3 We may accept your order by sending an order confirmation, processing payment, or shipping the product.

2.4 We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear to be fraudulent, incomplete, incorrectly priced, or placed in violation of these Terms.

2.5 You are responsible for providing accurate billing, shipping, contact, and payment information.

3) Products and Health Disclaimer

3.1 Mavara products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

3.2 Information on our website is provided for general informational purposes only and is not medical advice.

3.3 You should consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication, have a medical condition, or are under medical supervision.

3.4 Individual results may vary. Customer reviews, testimonials, quiz results, and product descriptions do not guarantee specific outcomes.

4) Prices and Payment

4.1 Prices are shown in U.S. dollars unless otherwise stated. Taxes, shipping, and any applicable fees may be added at checkout.

4.2 We may update product prices, offers, discounts, and availability at any time without notice.

4.3 Payments may be processed through third-party payment providers. By submitting payment information, you authorize us and our payment providers to charge the applicable amount.

5) Subscriptions

5.1 If you purchase a subscription, you authorize Mavara and our subscription billing provider to charge your payment method automatically on a recurring basis according to the subscription plan selected at checkout.

5.2 Subscription prices, billing frequency, shipping frequency, taxes, and shipping charges are shown before checkout and may vary depending on the plan you select.

5.3 Your subscription will continue until you skip, pause, cancel, or otherwise modify it before the next order is processed.

5.4 You may manage your subscription through the customer portal or by contacting us at info@trymavara.com.

5.5 Subscription changes or cancellations must be completed before the next renewal order is processed. Once an order has been processed, it may not be possible to cancel that shipment.

6) Shipping and Delivery

6.1 Orders are shipped to the address provided at checkout.

6.2 Delivery times are estimates only and are not guaranteed.

6.3 We are not responsible for delays caused by carriers, customs, weather, incorrect addresses, failed delivery attempts, or events outside our reasonable control.

6.4 If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply.

6.5 Risk of loss passes to you once the order is delivered to the shipping address provided.

7) Returns and Refunds

7.1 Returns and refunds are handled according to our Returns & Refunds Policy.

7.2 You may request a return within 30 days of receiving your order, subject to our return conditions.

7.3 Products must be unused, unopened, and in their original packaging unless otherwise approved by our support team.

7.4 Shipping costs may be non-refundable. Return shipping costs are generally the responsibility of the customer unless the item was damaged, defective, or incorrect.

8) Promotional Codes

  • Promotional codes are valid only for the time period stated.
  • Only one promotional code may be used per order unless otherwise stated.
  • Promotional codes cannot be exchanged for cash.
  • Promotional codes cannot be applied retroactively to previous purchases.
  • We reserve the right to modify or cancel promotional offers at any time.

9) Account Information

You are responsible for maintaining accurate account and contact information. You are also responsible for keeping any login credentials confidential and for all activity under your account.

10) Intellectual Property

All content on our website, including text, graphics, images, product names, logos, designs, and website layout, is owned by or licensed to Mavara and may not be copied, reproduced, distributed, or used without our written permission.

11) Limitation of Liability

To the fullest extent permitted by law, Mavara shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Our total liability for any claim related to your purchase shall not exceed the amount you paid for the product giving rise to the claim.

12) Governing Law

These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles.

13) Dispute Resolution

If a dispute arises, please contact us first so we can try to resolve the matter informally. Any dispute that cannot be resolved informally may be handled through the courts located in New York, unless otherwise required by applicable law.

14) Contact Information

Mavara
4001 Farnum Road
New York, NY 10011
United States

Website: trymavara.com
Email: info@trymavara.com